Fully Managed IT Services Solution

Benefits

Total cost predictability

• A single monthly fee gets you a complete IT solution
• Lower total cost of ownership and management
• System reliability and performance
• Prevents issues, reduces downtime impact and duration

IT spending focused on issue avoidance and service optimization rather than ‘fighting fires’

• Through unlimited preventative maintenance
• When needed, highest level of response to issues
• Improved security
• Minimize risk of intrusion, data theft and lost productivity
• A complete, outsourced IT management solution
• Focus on your core competence and not your network
• Less than hiring an IT staff internally
• Customized solution to best support your business needs 
• Initial project to stabilize and baseline IT resources
• 24×7 performance monitoring of your key devices, applications and IT resources
• Remote and onsite maintenance services
• Highest call priority over standard customers
• Comprehensive reporting, analysis and consultation
• Greater transparency into IT performance, trends and planning

Addresses

• Network and system stability and safety
• Security plan and services
• Desktop services
• Helpdesk services for users
• Data protection through backup solution
• Effective planning for functionality, capacity and performance
• Application support with 3rd party vendors

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Can you afford not to?

Increase

• Customer service level and quality
• System uptime and performance
• Staff productivity
• Cost predictability
• Alignment of IT to business needs
• Transparency into IT performance

Reduce

• Total cost of IT management
• Security and compliance exposure
• Risk of catastrophic data loss
• Emergency IT issues
• Downtime and lost productivity costs

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